Come Work with Us!
Customer relations, dependable repair work, attention to detail, honesty. Whatever it may be, since 1978 Quality Import Service has been dedicated to being the best! Because at this German auto repair facility Quality never goes out of style!
We are hiring. If you are very gifted at what you do, if you have impeccable references, if you are drug free and really live by a principle of putting other people first, then we would love to speak with you. We have an incredible opportunity for people who really care about other people. If this sounds like you then click on the apply button below. We really look forward to hearing from you.
Automotive Service Advisor
The most innovative German auto repair facility in town is hiring and we are growing incredibly fast! We are looking for solid, dependable and honest Service Advisors with 1+ years of experience.
We are family owned and locally operated. We have a fantastic team and are looking for another perfect fit. We pride ourselves on our goal driven environment. We offer training, health insurance, and vacation days.
- 5 day work week
- Professional Techs that respect our Advisors
*Submit YOUR resume with confidence that all contacts with us are completely confidential. Do it TODAY!
Our benefits include:
- Health Insurance
- Paid Vacation
- Paid Holidays
- Contact Us For Details!
Responsibilities:
- Greet customers upon arrival to shop
- Ascertain reason for customer visit through verbal interview and visual assessment of vehicle
- Be able to explain the customers concern to the technician
- Consult with technician regarding appropriate service options
- Develop as many solution methods as possible to address the customers concerns
- Explain service options
- Track maintenance or repair status
- Test drive vehicles
- Perform post-service inspection with customers and answer any questions they may have
- Complete the customer experience by ensuring a smooth check out process
- Perform customer service duties, i.e. answering the phone, scheduling service appointments, and calling customers to inform them their vehicles are ready for pick up
- Manage shop workflow and schedule for technicians
Requirements:
- High school diploma or equivalent required
- AMI Customer Service Certification is a plus
- Excellent interpersonal communication skills
- Ability to explain complicated automotive concepts to customers who may not be familiar with industry terminology
- Compassionate and patient demeanor
- Problem-solving and critical thinking skills
- Highly organized and able to meet deadlines in a fast-paced environment
- Bilingual is a plus
Join our team today and be part of a collaborative work environment where your dedication to exceptional customer service and commitment to teamwork will be recognized and valued. Apply now to embark on an exciting career as a Service Advisor with Quality Import Service.
Customer Experience Specialist
The most innovative German auto repair facility in town is hiring and we are growing incredibly fast! We are looking for solid, dependable and honest Customer Experience Specialists with 1+ years of experience.
We are family owned and locally operated. We have a fantastic team and are looking for another perfect fit. We pride ourselves on our goal driven environment. We offer training, health insurance, and vacation days.
- 5 day work week
- Professional Techs that respect our Advisors
*Submit YOUR resume with confidence that all contacts with us are completely confidential. Do it TODAY!
Our benefits include:
- Health Insurance
- Paid Vacation
- Paid Holidays
- Contact Us For Details!
The CES is responsible for:
- Answer phone inquiries, direct calls and provide basic company information
- Help prepare reports, presentations, and data
Applicants are required to be:
- At least 18 years old
- Recipients of a high school diploma or GED
- Prior experience handling office responsibilities, experience in customer service, or related field
- Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel); scheduling appointments/updating calendars
- Excellent written and verbal communication skills
- Highly organized and able to meet deadlines in a fast-paced environment
- Willingness to learn and to grow with the company
- Bilingual is a plus
Join our team today and be part of a collaborative work environment where your dedication to exceptional customer service and commitment to teamwork will be recognized and valued. Apply now to embark on an exciting career as a Customer Experience Specialist with Quality Import Service.
Automotive Technician
The most innovative German auto repair facility in town is hiring and we are growing incredibly fast! We are looking for a solid, dependable, and honest automotive technician with 1+ years of experience. We have positions for more experienced technicians as well.
We are family-owned and locally operated. We have a fantastic team and are looking for another perfect fit. We pride ourselves on our goal-driven environment. Why else consider QIS? How about:
- 5-day work week
- Well-lighted work areas
- Professional Service Advisors that respect our Techs
- Our customers trust our facility so we always have plenty of good business for our Techs year-round
- $20-$36/hr. Even more for experienced German driveability tech.
*Even if YOU have never worked in a dealership, we invite you to talk to us to find out more about our non-dealership experience assimilation program! We have factory training and support to make it easy for non-dealership Techs to become more efficient and make MORE money.
*Submit YOUR resume with complete confidence that all contacts with us are completely confidential. Do it TODAY!
Our benefits include:
- Health Insurance
- Paid Vacation
- Paid Holidays
- Provided Uniforms
- Continued Paid Training
- Contact Us For Details!
Applicants are required to be:
- At least 18 years old
- Recipients of a high school diploma or GED
- In possession of a valid driver’s license
- Committed to keeping up to date on automotive knowledge
- Dependable, honest and organized
- ASE Certification a plus
- Bilingual is a plus
